Privacy Policy

1. INTRODUCTION

www.loangebra.com (The Website) and loangebra (The Brand) are the registered domain name and trademark, respectively of Bottomline Consulting, a partnership firm incorporated under the relevant Partnership Act in India, with its registered office at 209, 10th A Main, HRBR Layout, 1st Block, Banaswadi, Bangalore 560 043, Karnataka. Collectively, all three being referred to as (loangebra / we / our) hereafter, recognizes its customers' (hereinafter referred to as "customer / you / your") expectations regarding the privacy, confidentiality, and security of their personal information. Protecting customer data and preventing misuse is our top priority.

We are committed to safeguarding your privacy and have implemented necessary measures in line with applicable laws, regulations, and industry best practices to ensure the confidentiality and security of your personal information.

This Privacy & Security Policy ("Policy") outlines how we protect and use your personal information provided on our website, www.loangebra.com ("Website"), in connection with the services offered ("Service"). This Policy should be read alongside our General Terms of Use.

This Policy is in accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data of Information) Rules, 2011, under the Information Technology Act, 2000, and other applicable regulations regarding the collection, usage, storage, disclosure, and transfer of sensitive personal data.

2. PERSONAL INFORMATION

"Personal Information" ("PI") refers to any data, documents, or details related to an individual that, when combined with other information available to Loangebra, can identify that person.

3. APPLICABILITY

(i) This Policy applies to all personal information shared by you, including but not limited to your name, parentage, marital status, nationality, address, email, date of birth, gender, contact details, user IDs, passwords, photograph, signature, income proof, PAN, credit score, credit reports, Aadhaar-based e-KYC, and other Know Your Customer (KYC) documents required for financial transactions.

(ii) By using our Website, you agree to this Policy. It applies to both current and past visitors. We recommend reviewing this page periodically for updates.

(iii) Loangebra reserves the right to modify this Policy at any time without prior notice. Continued use of the Website constitutes acceptance of any updates. If significant changes are made, we will notify you via email or a notice on the Website.

4. INFORMATION WE COLLECT

We collect and store information to enhance your experience on our Website. This includes:

Information you provide directly on our Website.

Information received from other sources, which may be added to your account.

5. USE OF INFORMATION

Loangebra collects your data when you register, use our services, or visit our Website. By registering, you authorize us to contact you via SMS, email, WhatsApp, and other communication channels regarding our services.

6. EXPRESS CONSENT

(i) By using the Website and providing your details, you agree to receive information about our products, services, offers, and promotional materials through various communication channels, including telephone, SMS, email, and WhatsApp.

(ii) You authorize Loangebra and its partners to contact you for service fulfillment, marketing campaigns, and other related purposes. Your information may be shared with third-party service providers, financial institutions, vendors, and business partners for these purposes.

(iii) Your personal data may also be shared with credit information companies (CICs) for profiling and targeted communication.

(iv) If you wish to stop receiving communications, email your request to This email address is being protected from spambots. You need JavaScript enabled to view it.. Processing may take up to 72 business hours.

(v) You waive Do Not Call (DNC) / Do Not Disturb (DND) preferences when using the Website. This allows us to contact you without DNC/DND restrictions.

(vi) Loangebra may disclose your information if legally required.

7. OPT-OUT

If you do not wish to receive marketing calls, email This email address is being protected from spambots. You need JavaScript enabled to view it. with the following details:

Name Contact information Email address

Your number will be removed from telemarketing lists within 15 working days. If you wish to delete your details permanently, email This email address is being protected from spambots. You need JavaScript enabled to view it., and confirmation will be provided within 15 working days.

8. PURPOSE AND USAGE

Loangebra does not sell or rent your personal information for commercial purposes. However, we may:

1. Share information with affiliates or business partners.

2. Transfer data in case of a merger, acquisition, or restructuring.

3. Disclose information to government agencies for identity verification, fraud prevention, or legal compliance.

4. Use your information to communicate product offers, process applications, provide customer support, and improve our services.

Your data may also be shared with:

Credit Information Companies (CICs)

Service providers and marketing partners

Government agencies for legal compliance

You consent to the collection, processing, and sharing of your information with authorized third parties to enhance service delivery.

9. DISCLOSURE AND SHARING

Loangebra discloses customer information only under the following conditions:

1. To complete a transaction initiated by you.

2. For support services through authorized third-party providers.

3. When explicitly authorized by you.

4. As required by law or legal processes.

5. To protect rights, ensure safety, prevent fraud, or comply with regulatory obligations.

We may share your data with service providers, advertisers, and financial institutions for legitimate business purposes, in compliance with this Policy.

Loangebra shall not be held liable for any disclosure made in accordance with this Privacy Policy or legal requirements.

This Policy ensures that your data is collected, used, and shared responsibly, in compliance with applicable laws and industry best practices.

12. Data Retention

Loangebra retains your information as long as necessary to provide services or until you request account termination, whichever is later. After account termination, anonymized data may still be used for analysis, profiling, and research.

Your contact details and application records may be retained for fraud prevention, legal claims, or as legal evidence.

13. Communications via Email & SMS

Registered users receive periodic calls, emails, and alerts via SMS/WhatsApp.

Users can opt out of promotional emails but will still receive service-related messages. These communications may also be sent by our partners.

14. Log Files

We collect log data, including IP addresses, browser type, ISP, pages visited, operating system, and timestamps. This data is used to improve services, marketing, and website functionality.

15. Tracking Technologies

Loangebra and partners use cookies and similar technologies to analyze trends, track website activity, and gather demographic data. Users can manage cookies at the browser level, but disabling them may limit website functionality.

16. Behavioral Targeting & Retargeting

Third-party service providers manage advertisements based on users' browsing activity. These providers may use cookies to tailor ads to users' interests.

17. Third-Party Data Sharing

Your personal information is not shared with third parties without your consent. If you choose to use third-party services (loans, credit cards, etc.), their privacy policies will apply. Loangebra is not responsible for external service providers' privacy practices.

18. User-Generated Content (Testimonials, Blogs, Forums)

Testimonials may be published with your consent; you can request removal via email. Any information shared in public forums (blogs, comments) may be accessed and used by others.

19. Additional Privacy Information

Widgets: Interactive widgets on our site may collect personal information.

Single Sign-On: Users can log in via Facebook or Open ID, sharing certain profile details.

Like Button: Facebook interactions may be visible based on your privacy settings.

Third-Party Links: External sites linked on our platform have separate privacy policies.

20. Data Security

Loangebra follows strict security measures, including encryption, firewalls, and authentication protocols. Servers are in secure facilities with multi-level authentication and 24/7 monitoring. Employee access to data is restricted and monitored.

21. Encrypted Communications

All communications containing personal data are encrypted to prevent unauthorized access.

22. User Responsibility for Credentials

Users must keep login credentials confidential.

If compromised, report immediately to This email address is being protected from spambots. You need JavaScript enabled to view it..

Loangebra is not responsible for unauthorized access due to user negligence.

23. Contact & Grievance Redressal

For privacy concerns or grievances, contact This email address is being protected from spambots. You need JavaScript enabled to view it..

Grievance Officer: Mr. Loyola Reeves

Address: 209, 10th A Main, HRBR Layout, 1st Block, Banaswadi, Bangalore 560 043, Karnataka

Last Updated: January 13, 2025